You may access this content at any time for up to 6 (six) months from the date of purchase.

Working well in teams and communicating effectively with colleagues is important at all levels of a career. Having emotional intelligence can help with this. While some people seem to be born with high emotional intelligence, others can build their skills in this area. The resources in this course will share some ideas on how to do so.

This course is divided into 4 modules where you will explore:

• Understanding emotional intelligence
• Understanding your own emotional intelligence
• Building emotional intelligence
• Emotional intelligence and leadership

At the end of this course, you will be able to:

• explain what emotional intelligence is and why it is important
• reflect on your own emotional intelligence
• identify strategies to enhance your emotional intelligence, and
• apply emotional intelligence to leadership situations.

This on-demand course equates to 3 CPD hours.